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You are here: Claims About Claims


At IPB Insurance, we understand that making a claim can be a stressful time. We ensure that all our clients are treated with total professionalism and are kept fully informed at every stage of the claims process. Our claims team is here to help and is dedicated to providing a first class claims service that is fast, efficient and fair.

The IPB Insurance Claims Team

Our in house team is made up of highly qualified, experienced and specialist claims professionals who possess strong technical and legal expertise built up over 85 years in the business.
The team has an extensive claims handling experience across a wide range of claim types, which ensures IPB Insurance can efficiently provide the highest quality service and successfully represent our clients interests when persuing a claim.

How to make a claim?

  • Call us on the appropriate number below to inform us of your insurance claim.
  • We will ask you for your name, policy number and brief details of the claim.
  • We will ask you to complete the appropriate claim form and return it by post or email.
  • We will let you know if we need any additional documents to support your claim.
  • Each individual claim will be assigned a reference number and a claims handler. Please ensure your policy number or claim reference is written clearly on any documentation sent in to us.