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You are here: About Us Our Promise

Our Promise

..To our Clients

To deliver an ever increasing level of service excellence to all our clients, through the provision of bespoke products, access to expert knowledge, benefit from cutting edge technology solutions and a good value proposition underscored by the IPB Insurance ‘Mutual Vision’, to benefit all our stakeholders. We are undertaking a range of new initiatives to reach out to customers and keep them informed of the latest developments and products. We are increasing our focus on product development and service delivery by investing in our systems. Our promise as insurers is strengthened by our favourable financial position providing peace of mind for all our stakeholders. We will be regularly measuring our clients’ satisfaction to ensure we keep on track and that we meet the expectations our clients set for us and our people.

..To our People  

As a service focused company we put people first. To achieve great things we believe requires great people. At IPB Insurance we are committed to investing in our people, hearing their voice and encouraging the generation and sharing of new ideas. We are committed to the long term growth and development of all those who work for, and on behalf of, IPB Insurance. As a company we believe in continual development and the ongoing creation of career opportunities for staff and business partners. This means we have created a great workplace and instilled a culture within the organisation which attracts the best people to serve the needs of our customers.  Our committed and well-motivated staff will be key drivers of IPB Insurance’s growth and success into the future.

..To local communities across Ireland   

At IPB Insurance we understand that as the trusted insurer for the local authorities and state bodies our ultimate promise is to you - the public - and your communities, locally and nationally. We know that we all have a role to play in protecting and building better communities around Ireland. IPB Insurance is committed to taking a lead in the area of social responsibility and recognising all stakeholders in society. In 2012, IPB was the first company in world to issue a formal social dividend as part of its commitment to giving back to society. The social dividend is funding our Corporate Social Engagement (CSE programme) and is part of our long term commitment to recognise and reward local initiative in building a better Ireland. We are convinced that with the best business offering in our markets underpinned by our Corporate Social Engagement framework, we can achieve lasting sustainability and at the same time give back to society.

Contact Us
Tel: +353 1 639  5500
Fax: +353 1 639  5510