Our Promise

..To our Clients

To deliver an ever increasing level of service excellence to all our clients, through the provision of bespoke products, access to expert knowledge, benefit from cutting edge technology solutions and a good value proposition underscored by the IPB ‘Mutual Vision’,  to benefit all our stakeholders. We are developing new mechanisms in order to communicate and listen to our clients and respond to their ever changing needs. Our promise as insurers is strengthened by our favourable financial position providing peace of mind for all our stakeholders.

..To our People  

As a service focused company we put people first. To achieve great things we believe requires great people. At IPB we are committed to investing in our people, hearing their voice and encouraging the generation and sharing of new ideas. We are committed to the long term growth and development of all those who work for, and on behalf of, IPB. As a company we believe in continual development and the ongoing creation of career opportunities for staff and business partners. Our committed and well motivated staff will be key drivers of IPB’s growth and success into the future.

..To local communities across Ireland   


IPB understands that ultimately our promise is to the community, locally and nationally. As the trusted insurer for the local authorities and state bodies, we know that our ultimate promise is to you, the public. We also know that we all have a role to play in protecting and building better communities around Ireland. That is why IPB is currently developing a charter for all its stakeholders including a community charter to be announced in early 2012 and it will be available on this website. IPB is committed to taking a lead in the area of social responsibility and recognising all stakeholders in society. We plan to roll out a range of initiatives from 2012 which will impact positively on people in communities nationwide.